FITS® Size Exchange or Refund (within 30 Days of Purchase)

Need a size exchange? No problem. We are happy to make an exchange within the same style. Complete the form linked below and use our Return Portal to generate a return label free of charge using your original order number. Once items are received, we will send your new item(s).

Need a refund? No problem. We will issue a refund for any FITS® purchase made on our website. Complete the form linked below and use our Return Portal to generate a return label free of charge using your original order number. Once items are received, a refund will be issued. Please note that we are unable to issue return labels for orders originating outside of the United States, including APO / FPO / DPO mailings. Please contact help@fitssock.com for more information. 

Warranty Request information can be found below.

Please note that we are unable to issue return labels for orders originating outside of the United States, including APO / FPO / DPO mailings. Please contact help@fitssock.com for more information.

We greatly value your business, and customer satisfaction is our ultimate priority. We want to exceed your expectations and keep you as a loyal customer, so please let us know how we can make your experience with FITS® a great one.

Size Exchange or Refund Form

FITS® Return Portal

 

FITS® Guarantee - Warranty Replacement

Our socks are made of the highest-quality materials. Most of our styles have a significant wool content, which makes them soft and comfortable. Being natural material, the wool will eventually wear out which is why we stand behind a two year life of the product. Many factors affect durability such as how shoes fit, how the socks are cared for, whether nails are kept short, etc. For those needing more durability, our Rugged and Light Rugged styles are reinforced with extra nylon for improved longevity.

If you are not satisfied with your socks for any reason, we will replace them for up to two years from proof of purchase. Please complete the form below and ship clean pairs with the completed form and we will gladly send a replacement. If the style is no longer available, it will be replaced with a similar style or color.

We greatly value your business, and customer satisfaction is our ultimate priority. We want to exceed your expectations and keep you as a loyal customer, so please let us know how we can make your experience with FITS® a great one.

Warranty Replacement Form

 

 

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Sizing

Finding your perfect fit is an important part of what makes FITS® so unique. Our Full Contact Fit® provides a sculpted sock that perfectly conforms to your foot, regardless of its size or shape. Don’t worry- if you’re torn between two FITS® sizes, your socks will still fit. Remember, we want you to have YOUR perfect fit. If you’re not completely satisfied, let us know - we’ll replace that pair for your preferred size. Give it a shot - you won’t be disappointed!